Please contact us at [email protected] to request a Return Merchandise Authorization number(RMA#).
Returns will not be accepted without a RMA#.
Once you receive a RMA#, please re-wrap the item in original packaging (or equal), attach the RMA# to the package and ship the product to our warehouse:
230 North DuPont Highway
New Castle,DE 19720
Shipping, and the related shipping charges of the return, are your responsibility, unless the wrong item was shipped in error or if your item arrived with shipping damage. We recommend that you insure your shipped item with the carrier for the full purchase price of the item.
The returned item must be in new, unused condition. If the returned item is soiled, damaged or altered in any way, it will be refused.
No returns will be accepted after 30 days.